Services Service Areas About Reviews 9736364945

Customer Reviews

Locally owned from customer feedback. See what homeowners in Rockaway say about Rockaway Roofing Pros.

  • Licensed & insured. We hold New Jersey coverage and show proof before the first crew member climbs your roof.
  • Free estimates, written as line items. You see tear-off, underlayment, flashing, and disposal costs spelled out before you approve anything.
  • Insurance claim assistance. We photograph storm damage, note the storm date, and meet the adjuster so the scope matches the actual roof.
  • A written workmanship guarantee. Labor on our installations is covered in writing, and material terms come from the manufacturer.
  • Local to Rockaway, NJ. We serve Morris County, from White Meadow Lake to Green Pond and along Route 15 toward Split Rock.
  • Emergency roof repair. Call 973-636-4945 when a storm opens up your roof, and we tarp it before scheduling the permanent fix.

Reviews From Homeowners in Rockaway and Across Morris County

We do not round up numbers or invent star averages on this page. Every card below comes from a homeowner we worked for in Rockaway, NJ, and the details are theirs.

An ice dam traced to the valley before the drywall soaked

Water ran down the hallway ceiling during a January thaw. Their crew traced it to ice damming in the valley and did a tear-off of the wet field course. New shingles went back over a self-adhered membrane, and the driveway was spotless afterward.

Verified homeowner, White Meadow Lake

A flat roof coated first, then recovered once the seams kept splitting

Ponding water sat on the flat roof behind the shop near U.S. Route 46 for two seasons. They rolled a coating the first year and priced a TPO recover the next, once the seams kept splitting. The estimate matched the invoice.

Property owner, Downtown Rockaway Borough

A storm damage claim walked with the adjuster on the roof

The insurance part was what we dreaded. They met the adjuster on the roof, walked the ice and water shield and drip edge with him, and handed over a scope with the storm date on it. Roof replacement and gutter installation wrapped in two days.

Verified homeowner, Hibernia

What We Ask Every Homeowner to Comment On

  • Whether the crew showed up when we said it would, since a roof replacement in Morris County often turns on a two-hour weather window.
  • Whether the final invoice matched the estimate line by line, with nothing added after the tear-off exposed the deck.
  • Whether the site was clean afterward, including a magnetic sweep for ring-shank nails that end up in the grass.
  • Whether we explained the difference between a roof repair and a full roof replacement before asking for a decision.
  • Whether the insurance paperwork stayed clear, from the first adjuster inspection through the supplemental claim.

Where These Reviews Come From

Our crews work the same streets you drive, so the feedback covers different roof pitches, materials, and winter problems.

  • White Meadow Lake: shaded north slopes under heavy tree cover hold granule loss longer than the sun-facing side of the roof.
  • Downtown Rockaway Borough: older homes where fascia and deck boards rot behind gutters that stopped draining years ago.
  • Marcella and Mount Hope: steeper pitches along Mount Hope Avenue where wind uplift peels the ridge cap and step flashing first.
  • Green Pond and County Route 513: higher elevation, deeper snow, and ice dams that build in the valleys through a hard winter.
  • Hibernia and Split Rock: debris dropping from tree cover into the valleys and downspouts, so water backs up and wicks under the field course.
  • Lake Telemark: gutters and downspouts that overflow after a freeze, sending meltwater behind the fascia and into the soffit.

One more thing about star averages. We would rather point you to the platform where a homeowner posted than retype a number here. Want a reference from Marcella, Lake Telemark, or Split Rock? Ask when you call 973-636-4945 and we will match you with a nearby roof.

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